Accessibility statement

Last updated: 30-09-2026

1. General information

Palafolls Town Council, in compliance with Royal Decree 1112/2018 of 1 September on the accessibility of public sector websites and mobile applications, issues this accessibility statement for the Palafolls Castle website.

Website: www.castelldepalafolls.cat
Owner organisation: Palafolls Town Council
Date of the statement: 30 September 2026
Compliance status: Partially compliant
Applicable legislation: RD 1112/2018 · WCAG 2.1 level AA

2. Compliance status

This website is partially compliant with Royal Decree 1112/2018 and with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, as a result of the exemptions and the non-compliance of the aspects listed below.

3. Non-accessible content

The content or functions that do not meet the established accessibility criteria, or that are exempt, are the following:

a. Non-compliance with RD 1112/2018

The videos from the Town Council’s YouTube channel that can be played on this website (the time-lapse of the works and “Descobertes al Castell de Palafolls”) do not have reviewed captions or audio description [requirements 9.1.2.2 Captions (prerecorded) and 9.1.2.5 Audio description (prerecorded) of UNE-EN 301549:2022].
On narrow screens, the interactive map of the castle areas requires horizontal scrolling; the same information is in the list of areas below the map [requirement 9.1.4.10 Reflow of UNE-EN 301549:2022].
There may be occasional editing errors on some pages of the website.

b. Disproportionate burden

Not applicable.

c. The content is not within the scope of the applicable legislation

Third-party content that is neither funded nor developed by Palafolls Town Council nor under its control, such as the YouTube player and the map applications the website links to. Basis: Article 3.4 of RD 1112/2018.
Tickets are booked on the external platform Ticket Tailor, which has its own terms; the accessibility of that platform does not depend on this website.

4. Preparation of this accessibility statement

This accessibility statement was prepared on 30 September 2026 in accordance with Royal Decree 1112/2018 of 1 September on the accessibility of public sector websites and mobile applications.

Method used: self-assessment carried out by Palafolls Town Council.

Last reviewed: 30 September 2026.

5. Contact and requests for accessible information

If you find content that is not accessible and is not covered by the cases described, or if you wish to make a complaint or request information in an accessible format, you can contact Palafolls Town Council through the following channels:

Ajuntament de PalafollsPlaça Major, 11 · 08389 Palafolls (Barcelona)Tel. 93 762 00 43Electronic office: seu-e.cat/ca/web/palafolls

Palafolls Town Council will designate the unit responsible for accessibility provided for in RD 1112/2018; in the meantime, communications are handled through the channels in this section.

Palafolls Town Council undertakes to respond to requests for accessible information within a maximum of twenty working days from receipt of the request, in accordance with Article 10.2 of RD 1112/2018.

6. Enforcement procedure

If, after contacting Palafolls Town Council to request accessible information or make a complaint, the response is not satisfactory, you can contact the body responsible for compliance with RD 1112/2018 in Catalonia:

Cybersecurity Agency of CataloniaCarrer de Sancho de Ávila, 125 · 08018 Barcelona

Alternatively, you can use the complaints and claims system of the Spanish Ombudsman (Defensor del Pueblo), as the authority responsible for guaranteeing the right to equal access to information and communication technologies.

7. Improvement measures adopted

Website designed with the aim of meeting WCAG 2.2 level AA: colour contrast, keyboard navigation and screen reader compatibility.
Semantic HTML, with a single main heading per page and sections with headings.
The interactive map has an equivalent text list.
Videos only load when you click on them.
Content in Catalan, Spanish and English; pages that have not yet been translated say so and are shown in Catalan.
Accessible cookie consent management system.